Return Policy
At Somviora™, we want our customers to feel confident and satisfied with their purchases. We aim to provide a clear and fair return process.
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
To be eligible for a return:
- The product must be unused and in its original condition
- Items should be returned in their original packaging when possible
- Proof of purchase, such as an order confirmation, is required
Certain products may not be eligible for return due to hygiene or safety concerns.
Once your return request is approved, our support team will provide instructions for returning the item. Return shipping fees may apply, unless the item was damaged or incorrect.
After we receive and inspect the returned item, we will notify you regarding the status of your refund. Approved refunds will be processed to the original payment method used during checkout.
Shipping fees paid at the time of purchase are generally non-refundable unless the return is due to an error on our part.